New Position!
Assistant Director- Public Services
Librarian III

PDF: Assistant Director – Public Services (Librarian III)

POSITION OVERVIEW:

The Assistant Library Director – Public Services is a forward-thinking leader who drives innovation and excellence across all public-facing services—including programming, outreach, borrower services, and support for patrons of all ages. Reporting directly to the Library Director, this role champions outstanding user experiences and equitable access, while building meaningful connections with the community. The Assistant Director is also a key contributor to strategic planning and steps in as Acting Director when needed to ensure seamless operations.

KEY RESPONSIBILITIES:
• Supervise department heads in public service areas.
• Develop, evaluate, and improve programs and services.
• Track and analyze public service statistics and patron feedback to guide continuous
improvement.
• Draft public service policy proposals.
• Promote inclusive and accessible library services that reflect the diversity of the community.
• Partner with community organizations to strengthen programming and outreach efforts.
• Manage public service operations, spaces, and staffing levels for optimal efficiency and patron
experience.
• Provide high-level customer service and resolve escalated patron concerns.
• Support budgeting and grant efforts.
• Represent the library at events and serve as Acting Director in the Library Director’s absence.

IDEAL CANDIDATE QUALITIES:
• Proven leadership in public library services.
• Strong understanding of library programming, outreach, and service models.
• Skilled in supervision, communication, and conflict resolution.
• Committed to equity, inclusion, and community connection.
• Familiar with current and emerging library technologies.
• Strong project management skills.
• Collaborative mindset and enthusiasm for community partnership building.

COMPENSATION: $70,500-$88,125 (step schedule range, based on experience)

ASSIGNMENT: 37.5 hours/week; some evenings/weekends required.

REPORTS TO: Library Director

BENEFITS:
• Comprehensive health, dental, and vision insurance
• NYS Retirement System
• Generous paid time off
• Professional development opportunities
• Supportive and mission-driven team

APPLICATION INSTRUCTIONS: This is a civil service position; appointments are provisional; and the successful candidate must take the required exam when available. Civil service applications are available in person at the library or online. Please submit your application (leave social security line blank), resume, cover letter, and three professional references to director@eglibrary.org or deliver them in person. Applications will be reviewed immediately, and the position will remain open until filled.

MINIMUM QUALIFICATIONS:
• MLS from an ALA-accredited library school.
• NYS Public Library Professional Certificate.
• 5+ years in public library services.
• 3+ years of supervisory experience.

ABOUT US: At the East Greenbush Community Library, we are dedicated to being a vibrant community hub where learning, creativity, and connection thrive. With a strong commitment to diversity, equity, and inclusion, we aim to inspire learning, imagination, collaboration, and compassion by providing our community with equitable access to resources in a welcome environment. Serving over 100,000 visitors each year, we circulate more than 250,000 items and host programs that engage over 25,000 participants. Proudly recognized by the Times Union as the region’s Best Library (2nd place) for five consecutive years, we’re excited to expand our team with individuals who share our passion for making a meaningful impact.

Subject East Greenbush Card UHLS Card UHLS MyCard
Library Card Registration Free to any individual who resides or pays taxes in the East Greenbush Community Library taxing district or Town of Schodack. Cards expire and must be renewed every three years.

Free to any individual who volunteers or works at the EGRN Library. Cards expire and must be renewed yearly.

Free to partner educational agencies with verified employment. Cards expire and must be renewed yearly.

Those that live outside the UHLS area may purchase a temporary card at the price established by our Table of Fines and Fees. Cards expire and must be renewed yearly.

All ages eligible. Youth under age 16 must have their application completed and signed by a parent or guardian, who provides acceptable identification for them.

Card blocked at $5 or more in replacement costs or fines/fees

Fines vary according to individual library rules and UHLS resource sharing rules. The EGRN Table of Fines and Fees are applicable for items which are checked out from the East Greenbush Community Library

 Free to residents residing in a community served by a UHLS library.

All ages eligible. Youth under age 16 must have their application completed and signed by a parent or guardian, who provides acceptable identification for them.

UHLS library cards expire and must be renewed every three years.

Card blocked at $5 or more in replacement costs or fines/fees

Fines vary according to individual library rules and UHLS resource sharing rules. The EGRN Table of Fines and Fees are applicable for items which are checked out from the East Greenbush Community Library

 The UHLS MyCard is a fine-free, limited-access library card for youth. It is intended to address multiple barriers to serving youth and families, including:

  • Barriers to access related to fines (e.g. computer access, checking out materials)
  • Parents not present for a child’s library card registration
  • Previous fines on a child’s card

Free for youth residing in a community served by a UHLS library.Applicants 18 and under who are applying for a limited use, UHLS Youth Only MyCard, need to provide name, address, and date of birth.UHLS library cards expire and must be renewed every three years.Youth ages birth to 18 can register unaccompanied, or with the help of a caregiver or relative who is not the child’s parent/guardian.This card may be used at all UHLS Libraries except for the Colonie Town Library.

Card blocked at $10 or more in replacement costs.

No fines for late items
Limits on # of Materials Borrowed Unlimited checkouts Unlimited checkouts Limited total items: Can only have 3 items checked out on their card at a time
Types of Items All eligible item types. All eligible item types except Museum Passes, ILL, and Hot off the Press. Active paid members of the Friends of the East Greenbush Community Library have access to all lending collections. Only items eligible to be borrowed are books (any age level), juvenile and young adult (teen) audiobooks, and juvenile and young adult (teen) DVDs.
Databases/Digital Content EGRN and UHLS subscription databases and digital content UHLS subscription databases and digital content Only items eligible to be borrowed are books (any age level), juvenile and young adult (teen) audiobooks, and juvenile and young adult (teen) DVDs.
Interlibrary Loan Nationwide UHLS Libraries UHLS Libraries
Program Registration Unlimited except by limited program capacity Preference given to resident cardholders Preference given to resident cardholders