Amended, Library Board of Trustees, September 20, 2022 (replaces COVID temporary policy)
Mobile Hotspot Lending Policy PDF
The East Greenbush Community Library provides mobile hotspots for checkout to patrons for use with their personal wireless devices. A mobile hotspot is a small, portable device you can use to connect a wireless enabled device, such as a laptop, smartphone, or tablet to the Internet. Users are subject to the library’s Internet Use Policy where applicable.
Eligibility
- Hotspots are available to adult East Greenbush/Schodack resident cardholders with accounts in good standing. Online cards and MyCards are not accepted.
- One hotspot can be checked out per household.
- After checking in a hotspot, a borrower must wait at least 24 hours before checking out a hotspot again.
Patron Responsibilities
- Once a hotspot is checked out to a patron, it becomes the responsibility of that patron. Any changes in condition or content while in the patron’s care will be the patron’s responsibility. The patron is responsible for damage, loss, theft, and/or International Roaming charges accrued due to data usage outside of the United States.
- If any technical problems are encountered, patrons should return the device immediately to the Circulation Staff.
- The user will not tamper with the hotspot (hardware and software), or attempt to open, repair or modify the hotspot in any way.
- A daily overdue fee will be charged for a hotspot that is not returned.
- Service will be disconnected within 48 hours of a hotspot becoming overdue.
- Patrons are responsible for replacement costs if the hotspot or any parts are lost, stolen, damaged, or not returned.
- If a hotspot is reconfigured or reset by a borrower, a fee will be assessed.
Library Responsibilities
- The Library is not responsible for any liability, damages or expense resulting from the use or misuse of the hotspot device, connection of the device to other electronic devices, or data loss resulting from the use of device and/or connection to the Internet.
- Wireless security is not implied. The user acknowledges and accepts all risks associated with the use of the wireless data device. There is no warranty, express or otherwise.
Borrower Privacy
The Library does not have access to or collect specific usage data. The Library does not provide patron information to the service provider. The only data the Library collects about the hotspots are the following:
- total amount of data transmitted and received by each device during a billing cycle, and
- anonymous circulation data related to the number of checkouts of each device.
Policy History
Approved, June 27, 2020 (COVID temporary policy)
Draft Revisions presented to Services Committee for discussion April 4, 2022 (make policy permanent)
Recommended by Service Committee May 5, 2022
Amended, Library Board of Trustees, September 20, 2022 (replaces COVID temporary policy)