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Download Circulation Clerk Job Posting April 2023 PDF
The library is getting busier, and we are looking for positive, motivated individuals to join our cohesive public service team. We will train the right person if you do not have experience- but you must want to be part of a team that strives to go above and beyond for our library patrons and seeks to keep our community connected. Strong communication skills, a team approach, a friendly and welcoming demeanor, and ability to solve problems quickly are essential. Library staff work in a collaborative workplace with a focus on excellent patron service. Effective listening, patience, and flexibility to perform a variety of duties, with accuracy and professionalism, in a fast-paced environment is a critical part of this job.
Quick Facts
Hourly Rate: $14.63-$18.28 (step schedule)
Assignment: Two evenings per week and one weekend per month. Additional hours may be available to cover the absences of regularly scheduled staff.
Location: East Greenbush Community Library, East Greenbush NY
Reports to: Head of Circulation
Application Instructions
This is a civil service position and appointments are provisional. The successful candidate must take an exam when it is available. Applications may be obtained in person at the library or online. Applications and three professional references should be sent by email to search@eglibrary.org or brought to the East Greenbush Community Library Circulation desk. Application review will begin on Monday, May 1, 2023, and the position will remain open until filled.
About Us
The mission of the East Greenbush Community Library is to serve as a community center for lifelong learning, with a broad range of ideas and information through traditional and emerging resources to meet the intellectual, recreational, and cultural needs of residents. We circulate over 200,000 items a year, and 20,000+ residents attend library programs. The library is open seven days a week, and more than 100,000 people visit the library yearly.
We are deliberate and self-reflective about the kind of team and culture we are building, and we are seeking colleagues that are not only strong in their own aptitudes, but care deeply about supporting each other’s growth and providing top-notch library service to the community. We value diversity- in backgrounds and in experiences. Equity, diversity, and inclusion are central to the promotion and practice of intellectual freedom, and we need people from all backgrounds and walks of life to be a part of our team.
Job Responsibilities
The successful candidate will have a commitment to inclusivity and will welcome all visitors to the library. They will perform a variety of tasks helping patrons use the library and its resources, including but not limited to, checking materials in and out, registering new library cardholders, shelving materials, answering phones, using a cash register, communicating with colleagues in-person and digitally, registering community members for library programs, and welcoming new groups into community meeting rooms. The ability to interact tactfully and courteously with library patrons of all ages, abilities, and diverse backgrounds, including those who may be experiencing hardships that impact their behavior.
Minimum Qualifications
High school graduate or equivalent with excellent customer service skills. Computer experience using email, the internet, and Windows applications. Willingness and ability to quickly learn library software programs. The candidate should have the ability to communicate effectively, both orally and in writing, and be able to listen and respond appropriately to patron needs in a fast-paced environment. Ability to use a cash register and credit card machine to accurately collect revenue and provide change. Ability to
alphabetize quickly and accurately. Punctual and consistent with attendance.
Physical Demands
The candidate must be physically able to stand for long stretches of time, lift up to 20 pounds occasionally, and to push full book carts frequently. There is some stooping and bending required as well as climbing on step stools when shelving and retrieving materials.