Now Hiring!

POSITION OVERVIEW:

Due to an internal promotion, the East Greenbush Community Library has an opening for a Full-time Library Clerk. Are you someone who loves to talk and build relationships? Do you thrive in collaborative environments and prioritize exceptional customer service? If you’re passionate about creating an inclusive, welcoming atmosphere for all, we’d love to have you join our team! This role is perfect for individuals who are committed to equity, enjoy engaging with a diverse range of people, and creating a positive library experience. A love for books? Even better! Patience, reliability, adaptability, and attention to detail are essential, as you’ll perform various tasks in a fast-paced environment while maintaining professionalism.

KEY RESPONSIBILITIES

• Create a warm, welcoming atmosphere for all patrons as they enter the library, ensuring they feel valued.
• Engage with visitors of all ages and backgrounds, assisting them in navigating library resources and services.
• Support patrons by checking materials in and out, registering new library cardholders, and answering inquiries about library offerings.
• Communicate effectively with colleagues and patrons in-person and digitally to ensure smooth operations and collaboration.
• Welcome community groups using the library’s meeting rooms, providing guidance on available
  resources.
• Approach interactions with empathy, particularly when assisting patrons facing challenges.
• Perform additional duties as required, including but not limited to registering patrons for
  programs, recommending books, and more.

COMPENSATION: Hourly rate: $17.69/hour

WORK SCHEDULE: 37.5 hours/week; includes some evenings during the week and participation in a
monthly weekend rotation.

LOCATION: East Greenbush Community Library, East Greenbush NY

REPORTS TO: Head of Borrower Services

BENEFITS:

• Comprehensive insurance package (medical, dental, vision life)
• NYS Retirement System
• Generous paid time off
• Supportive and mission-driven team

APPLICATION INSTRUCTIONS: This is a civil service position, and appointments are provisional. The
successful candidate must take an exam when it is available. Civil Service applications are available in person at the library or online. Please send your application and three references (professional preferred) to search@eglibrary.org or deliver them in person (attn. Marion Pierson). The deadline for applying is October 4, 2026. Review of applications will begin immediately.

MINIMUM QUALIFICATIONS:

• High school graduate or equivalent
• Strong customer service skills; previous experience in a library, or the hospitality industry
  preferred.
• Basic computer and internet proficiency with a willingness to learn new technologies and
  library software.
• Excellent communication and interpersonal skills with a friendly, approachable demeanor.
• Ability to engage positively with patrons and collaborate effectively as part of our library team.
• Proficiency in using a cash register and credit card machine for accurate transactions.
• Ability to alphabetize quickly and accurately.
• Punctuality and consistent attendance are essential.

PHYSICAL DEMANDS:

• Ability to stand for extended periods.
• Ability to lift up to 20 pounds occasionally and to push full book carts frequently.
• Some stooping, bending, and use of step stools required.

ABOUT US:

At the East Greenbush Community Library, we are dedicated to being a vibrant community hub where learning, creativity and connection thrive. With a strong commitment to diversity, equity and inclusion, we aim to inspire learning, imagination, collaboration and compassion by providing our community with equitable access to resources in a welcoming environment. Serving over 100,000 patrons each year, we circulate more than 250,000 items and host programs that engage over 25,000 participants. Proudly recognized by the Times Union as the region’s best library (2nd place) for five consecutive years, we’re excited to expand our team with individuals who share our passion for making a meaningful impact.

Full-time Library Clerk (PDF)