Online Catalog Help
Login to Your Account
- Make sure that you have registered with your local library and received a library card.
- Make sure that you have provided your local library with a valid email address. This will allow you to modify your PIN and receive notices when an item you have requested has arrived or something checked out has become overdue.
- If you have not established a PIN, go to the My Account page, enter the barcode from your library card, and leave the PIN field blank. After clicking “submit”, you will be prompted to create a PIN. This can be any combination of letters and numbers.
- Remember that this login information will also allow you to access our collection of databases, and digital downloads.
- After logging in you will be able to renew books, place holds, and create lists. If you have any questions, please contact your local library.
Your PIN
To create a PIN when first logging in:
- Log into your My Account.
- Enter the barcode from your library card.
- Leave the PIN field blank.
- You will be prompted to create a PIN. It can be any combination of letters and numbers however the system will reject PINs that are not complex. For example, 1111 or 1234 are not allowed.
To modify your PIN:
- By default, your PIN is the last four digits of your phone number. To change it, please call or visit the library.
If you have forgotten your PIN:
- Go to the login page for My Account.
- Click “Forget your PIN?”
- Enter your barcode on the next page and click “submit.”
- If you have an email address on file, a message will be sent with a link to reset your password.
- If you do not have an email address on file, you will need to come to the library to reset your password. Be prepared to show your library card and/or picture ID.
Notifications
Notifications are sent by our system when your items are coming due and when items you have requested are available for pickup.
When new patrons get cards, we default to email notifications if an email address was supplied. If no email address was supplied, notifications come via automated phone call. Text (SMS) notifications can be added to any other notification method, and they are the quickest way to be notified when an item is ready for you.
Changing Your Notification Method
To change your notification method, call the library and press 5 for the Circulation Desk.
Add Text (SMS) Notifications
To be notified that items are ready for pickup, visit the UHLS sign up page and follow the instructions.
Renew Library Card Online
To renew library card online, please fill out our form:
Requesting an Item
You can request that an item be reserved for you and pick it up at the library of your choice.
- When you find an item you’d like to request, find and click the Request Any Edition button.
- If not logged in, you will be asked to enter your library card number and your PIN (your PIN is last four digits of your phone number, unless you have changed it).
- Select a pickup location.
- When your item arrives the library will notify you by phone or email.
- You will have 7 business days to pick your item up.
- You can log into your My Account to monitor your requests, change the pickup location or cancel them.
- If the items you requested are in demand you will be placed in a queue. Requests are filled locally by the owning library first and then made available to other library’s patrons.
Renew an Item
Starting February 1, 2022, auto-renewals will be implemented for all UHLS libraries. If an item is eligible for renewal, it will be renewed twice automatically. For more information about automatic renewals, please visit our information page.
Changing, Canceling or Freezing a Request
You may change the pick-up location of your request before that item has been placed in transit or has already arrived for pick up. You may cancel your request at any time. You may also freeze a request if there are no copies currently available.
To change the pick-up location:
- Log into your My Account.
- Click or tap your name in top right corner (on mobile, tap the person icon.
- Click the Edit Pickup Location link above the current pickup location.
- Use the drop down menu under the column pickup location to change the library.
To cancel the request:
- Log into your My Account.
- Click the Holds tab.
- Click the cancel hold button next to the hold you’d like to cancel.
- Confirm your choice.
To freeze the request:
If you plan on going on vacation or otherwise be unable to pick up requests when they arrive at the library, you can freeze them.
- Log into your My Account.
- Click or tap your name in the top right corner. On mobile, tap the person icon

- Click the number above the Holds heading
- Locate the manage hold button and click the arrow, then click freeze hold.
- To unfreeze a hold, follow the same process, but choose unfreeze.
Reading History
Using your My Account, you can save your reading history. Keep track of all the items you have checked out at the library by “opting in” to this service.
- Log into your Account.
- Click the pencil icon next to your name. Scroll down until you see the Keep My Reading History box and check the box to opt in.
- Your My Account will then start keeping a record of everything checked out. At any point you can “Opt Out” and the system will discontinue tracking future check outs. Please note that information was not saved in the previous system to protect your privacy. If you opt in, we would be obligated to turn this information over to the authorities, if subpoenaed.
To Access Your Reading History if you’ve already opted in:
- Log into your Account.
- Click the Checkouts & Requests tab, then the History tab.
Saving Lists
You can use Bookmarks feature to save lists of items that you wish to revisit for later use. The content in these lists is stored until you remove it.
- Log into your My Account.
- Locate an item you wish to save to a list.
- Click the bookmark icon

- You can choose to add the item to your For Later list or create a new list.
- To access saved items, click or tap on the bookmark icon on the right side of the screen.
- Next, tap the name of the list to view items on that list.
- You can remove items by clicking/tapping the trash can icon next to the item.
Checking Out Digital Items
- eBooks, eAudiobooks, and digital magazines can be checked out on the Libby App, which is available on Apple devices, Android devices, and newer Amazon Kindle Fire tablets. The Libby App is also accessible through the Libby App website.
- eBooks, digital audiobooks, movies, and TV shows can be access through hoopla. hoopla is available on Apple devices, Android devices, and the Amazon App Store.
Additionally, hoopla is available on Roku devices, Chromecast, AppleTV, and FireTV. - To access content via our catalog, search for the title you are looking for.
- You can limit ebooks and eAudiobooks by using the filter panel on the left on desktop or tapping refine results on mobile and then clicking eBook or eAudiobook and then scrolling down and tapping apply.
- Click/tap the eBook or eAudiobook tab and then the Check Availability button.

Pay Your Library Charges Online
*a credit card or debit card is required to pay online.
- Login to your library account
- Click Bills & Fines from the menu on the left (on mobile, click the person icon and then the dollar amount above Fines/Fees.
- Check the checkbox next to the fine you’re paying and then click the Pay Fine button.
- Enter your payment information and click/tap the Pay Now button.
- Print your payment receipt from the website or from the confirmation email (if applicable) for your records.