Automatic Renewals

Magnifying glass over text "Due Date"

As a service for our patrons, we’re changing the way we handle renewals. Starting February 1st, we’ll be automatically renewing eligible items that have reached their due date. This means you won’t have to lift a finger to have your loan period extended.

There are some exceptions, including materials that have already been renewed the maximum number of times, those that have another patron hold, and high-demand non-renewable items like museum passes.

When you receive your due-date reminder, it will show the items that have been automatically renewed along with the new due date. You will also see which items cannot be renewed and must be returned to the library.

What is Automatic Renewal?

This is a feature which renews eligible items that are checked out to patrons in good standing, in an automated process, using Courtesy Notices. Two days before the item is due, the patron will receive an email notice to inform them that their item has been renewed, and will now be due at a later date. The new renewal date is based on the original checkout date. This feature has been received very positively by patrons and librarians alike in neighboring communities. It is a customer service focused improvement.

Example: a book that checks out for 28 days and is due on April 1, 2022 will be renewed to be due on April 29 (28 days after the original due date) if the following is true:

  • The patron account has not expired
  • The patron owes less than the maximum limit
  • The item has not met the renewal limit of holds (some limits are set to 0, some are as high as 3)
  • The item or title does not have more holds than available copies.

What if the item has holds?

The item must be eligible for renewal. The same loan rules that would apply to a manual renewal would still apply. The patron’s card cannot be expired or blocked, the item must have fewer holds than available copies and the number of renewals allowed by the lending library cannot be met or exceeded. If an item cannot be renewed, the notice will inform the borrower that the item could not be renewed and the original due date will be shown.

My library has things that don’t renew (such as museum passes and equipment). Will they be renewed?

No. If an item doesn’t renew now, it is not going to be eligible to renew through automatic renewals. The rules that are in place for the number of renewals allowed are still respected. Once the established limit is reached, the renewal will not be allowed.

Can patrons just keep items forever?

No. There is a limit to the number of times an item can be renewed. When an item has exhausted renewals allowed based on assigned loan rule, it will no longer be eligible for automatic renewals.

What if a patron has items from different libraries?

Any item that can be renewed will be renewed and a new due date will be assigned regardless of owning library. The notice will include all items that are due 3 days from the date the notice is sent, including items that could not be renewed.

The library counts on the money collected by fines. Will that revenue be lost?

No. People will still have late fees even when items have been renewed for them if items are returned after the due date. There may be a decrease in fines collected if items that were eligible for renewal were renewed before being returned instead of accruing fines from the original due date.

What if a patron doesn’t have email?

Their items will still be renewed, but there will be no way to let them know. Please contact staff and provide an email to receive notices.

 

Subject East Greenbush Card UHLS Card UHLS MyCard
Library Card Registration Free to any individual who resides or pays taxes in the East Greenbush Community Library taxing district or Town of Schodack. Cards expire and must be renewed every three years.

Free to any individual who volunteers or works at the EGRN Library. Cards expire and must be renewed yearly.

Free to partner educational agencies with verified employment. Cards expire and must be renewed yearly.

Those that live outside the UHLS area may purchase a temporary card at the price established by our Table of Fines and Fees. Cards expire and must be renewed yearly.

All ages eligible. Youth under age 16 must have their application completed and signed by a parent or guardian, who provides acceptable identification for them.

Card blocked at $5 or more in replacement costs or fines/fees

Fines vary according to individual library rules and UHLS resource sharing rules. The EGRN Table of Fines and Fees are applicable for items which are checked out from the East Greenbush Community Library

Free to residents residing in a community served by a UHLS library.

All ages eligible. Youth under age 16 must have their application completed and signed by a parent or guardian, who provides acceptable identification for them.

UHLS library cards expire and must be renewed every three years.

Card blocked at $5 or more in replacement costs or fines/fees

Fines vary according to individual library rules and UHLS resource sharing rules. The EGRN Table of Fines and Fees are applicable for items which are checked out from the East Greenbush Community Library

The UHLS MyCard is a fine-free, limited-access library card for youth. It is intended to address multiple barriers to serving youth and families, including:

  • Barriers to access related to fines (e.g. computer access, checking out materials)
  • Parents not present for a child’s library card registration
  • Previous fines on a child’s card

Free for youth residing in a community served by a UHLS library.Applicants 18 and under who are applying for a limited use, UHLS Youth Only MyCard, need to provide name, address, and date of birth.UHLS library cards expire and must be renewed every three years.Youth ages birth to 18 can register unaccompanied, or with the help of a caregiver or relative who is not the child’s parent/guardian.This card may be used at all UHLS Libraries except for the Colonie Town Library.

Card blocked at $10 or more in replacement costs.

No fines for late items

Limits on # of Materials Borrowed Unlimited checkouts Unlimited checkouts Limited total items: Can only have 3 items checked out on their card at a time
Types of Items All eligible item types. All eligible item types except Museum Passes, ILL, and Hot off the Press. Active paid members of the Friends of the East Greenbush Community Library have access to all lending collections. Only items eligible to be borrowed are books (any age level), juvenile and young adult (teen) audiobooks, and juvenile and young adult (teen) DVDs.
Databases/Digital Content EGRN and UHLS subscription databases and digital content UHLS subscription databases and digital content Only items eligible to be borrowed are books (any age level), juvenile and young adult (teen) audiobooks, and juvenile and young adult (teen) DVDs.
Interlibrary Loan Nationwide UHLS Libraries UHLS Libraries
Program Registration Unlimited except by limited program capacity Preference given to resident cardholders Preference given to resident cardholders

Notary

A notary is available during some of the hours the library is open. Please call ahead to ensure availability.

Accessibility Services

Vision

Large print books and audiobooks are available for those who find conventional print too small to read easily.

Low-vision equipment is available for magnification of print materials. Inquire at the Reference Desk.

The NYS Library maintains a free Talking Book and Braille Library service for qualified patrons.

Hearing

Assistive listening devices are available upon request for events held in the large meeting room.

Printing

Printing costs 15¢ per page for single-sided black & white, 30¢ per page for double-sided black & white and 50¢ per page for color. Wireless printing is also available in or to the library from any location, using any device. More info

Copy/Scan/Fax

A self-service color photocopier is available for public use, located outside the children’s room. The charge is $.15 per side for black & white copies and $.50 per side for color copies. Duplexing (double-sided) is available for both color and B&W.

The copier also has the ability to scan color or black & white to an email account. There is no charge to scan documents.

Sending a fax costs $1 per page.

Drive-thru

All materials, excluding “Stories to Go” kits, Library of Things items, and technology items, may be returned in the drive-thru book drop any time. Did you know you can set the drive-thru or checkout desk as your default pickup location?  Find out more